Now That's Customer Service!

So last week I bought a box of Pop Secret Buttered Popcorn only to find that there was no butter on it. Wtf!? So I went online to General Mills' website and found the appropriate form to write a complaint about a product. I explained the issue and provided my contact information.

I expected to get a half-assed response with some lame excuse for why my popcorn didn't have butter. To my surprise, only three or four days later I received a letter in the mail from General Mills with two coupons for free popcorn wherever Pop Secret is sold.

Sweet.